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PurplePassionT3
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Post subject: Re: JC Whitney? Posted: Fri Feb 06, 2009 11:13 pm |
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Joined: Mon Apr 14, 2008 10:52 pm Posts: 429
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Let's just say We've had bad experience with these people. They do not know anything about VW's. So don't even try calling customer support as they don't know what the heck your talking about.
They sent my front end for the buggy to our house. Both ends of the box were open and it came bent to our door. It took a month to get a claim number to send it back. They order the parts from other VW places. Some of the times they forget to put pieces that go with the kit too. Then your stuck again talking to someone that doesn't know vdubs trying to explain to them what the part does on your car.
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ffemt300
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Post subject: Re: JC Whitney? Posted: Sat Feb 28, 2009 8:11 pm |
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Joined: Thu Feb 26, 2009 9:18 pm Posts: 810 Location: Dickinson, Texas
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I found that JCW lists stuff in their catalog that they dont carry anymore. i was trying to order some glass seals and the part was listed in the catalog but when I called to order they said that part was discontinued. The catalog was only a week old... but i've bought other things with no problems..
_________________ Thanks & Gig 'Em Brad '71 Tin Top Westy "Loaf"
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