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 Post subject: Re: Düg Büg
PostPosted: Wed Mar 23, 2011 10:22 pm 
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Location: Friendswood / Pearland Tx
oval1 wrote:
Chris P wrote:
Very nice!!!!
what did the labor cost you?


Shoulda been free :furious: :furious: That's some Bull Shiat with that screwdriver bit... Guess they don't care as long as the inside looks good. Makes me worried to take my car up there now :shock: :shock:



That makes me nervous too :shock:

Doug, sorry that happened. I'm sure Jeremy and Jason will be able to get it fixed for you.

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 Post subject: Re: Düg Büg
PostPosted: Wed Mar 23, 2011 11:24 pm 
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The car looks good Doug!

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 Post subject: Re: Düg Büg
PostPosted: Wed Mar 23, 2011 11:54 pm 
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dLk Redneck
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Location: Spring
damn :shock: the damage.......... geez louise

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 Post subject: Re: Düg Büg
PostPosted: Thu Mar 24, 2011 7:43 am 
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Yah I'm scared for Jeremy to take his car there now. Why wouldn't they have stopped after the first dent and called you? I'd be pissed and want some of my money back or ALL of my money back. If you didn't know a painter or bodyman it would cost you $500 or more to get that roof fixed and painted.


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 Post subject: Re: Düg Büg
PostPosted: Thu Mar 24, 2011 7:48 am 
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dLk po-lease
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Location: Spring, Tx.
i cant believe that...that is crazy...


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 Post subject: Re: Düg Büg
PostPosted: Thu Mar 24, 2011 8:16 am 
So have you brought it to their attention yet?


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 Post subject: Re: Düg Büg
PostPosted: Thu Mar 24, 2011 8:22 am 
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the real dLk member
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Posts: 665
Location: Spring, TX
I just got off the phone with them and both Arjona and his son in law-the installer are refusing to take responsibility for it. Just making excuse after excuse about how it was our fault in how the ragtop was put in. They never would answer the question of why didn't they call us if there was problems. Jason works right there and could have looked at it.

They are supposed to be emailing us pics they took of the incorrect faulty weld that were in the way. He said his tool was pushing the welds and the welds caused the damage.

Still BS. They need to take responsibility. Their website states they pride on customer satisfaction and we aren't satisfied... :furious:

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61 DügBüg


Last edited by Bon Bon on Thu Mar 24, 2011 8:39 am, edited 2 times in total.

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 Post subject: Re: Düg Büg
PostPosted: Thu Mar 24, 2011 8:25 am 
I guess DLK-Houston needs to start shopping shopping for another upholsterer... :bs:


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 Post subject: Re: Düg Büg
PostPosted: Thu Mar 24, 2011 8:42 am 
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Old Man Pearl
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Joined: Tue Jan 22, 2008 8:56 pm
Posts: 3749
Location: The Forrest
Sorry to see the problems Doug :( . Other than that, your car really looks nice. I am anxious to see the finished product. I would have never guessed that when you started this project that it would have ended up in the direction it has finished. You & Candy have done a great job along with fellow dLk members who have helped along the way!

BTW: If you make it out to New Caney this weekend, i will have your spare tire with me :dance: .

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 Post subject: Re: Düg Büg
PostPosted: Thu Mar 24, 2011 8:53 am 
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dLk Hill-Billy
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Joined: Mon Feb 04, 2008 5:00 pm
Posts: 6464
Location: Spring Texas
Thanks Ben. I am very happy on the outcome. Just seems to be too many little problems here at the end.

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